Database Maintenance
Resolved
Jan 21 at 10:00pm PST
We're scheduling planned maintenance for our production environment this Thursday at 6:00 AM UTC.
Key Details:
Date/Time: Thursday, 1/22 at 6:00 AM UTC
Purpose: Production Database Upgrade
Expected Impact: This adjustment will impact the mobile application and the Portal. This will impact internal and external users.
Estimated Duration: 2 hours
Time Zone Conversions:
PST: Wednesday 10:00 PM
EST: Thursday 1:00 AM
CET: Thursday 7:00 AM
SGT: Thursday 2:00 PM
Please plan accordingly and avoid scheduling any critical operations during this window. We'll send updates once the deployment begins and when services are fully restored.
IMPORTANT: This downtime will impact the mobile app. If you attempt to log in to the mobile app, you will see a Maintenance message.
If you have any questions or concerns, please reach out to the Support team!
Affected services